DELIVERY INFORMATION
- Shipping fee for West Malaysia is RM5.00 per order, for East Malaysia is RM10.00 per order.
- Free shipping for West Malaysia order RM60 & above.
- Free Shipping for East Malaysia order RM100 & above.
- We ship domestically via DHL eCommerce.
- Estimated delivery time to West Malaysia via appointed courier service is 1 - 2 working days.
- Estimated delivery time to East Malaysia via appointed courier service is 3 – 5 working days.
- You will receive your tracking number via email once your parcel has been shipped out.
- Expect delays during festive periods and sales promotion period.
- We do not accept any order cancellations upon dispatch of your order.
- Order will be processed on the next day once payment is clear. Please enter your address and information correctly as we will not be responsible for any mis-delivery due to wrongful information.
- S-DAY aims to deliver within the agreed time frame upon purchase. However, we are unable to guarantee that all orders will be delivered within the stipulated time frame.
- For orders placed outside business days, processing time will be extended by 1 – 2 business days.
- Orders are shipped on business days only. Business days are Mondays to Fridays, excluding Saturdays, Sundays and Public Holidays in Malaysia.
- Pick-up and deliveries will only be made on business days.
CUSTOMISED NAME
- Please allow 5 business days for personalized orders to be shipped
- Sales of personalized items are final and cannot be returned or exchanged
- Amendments are strictly not allowed once order has been placed